Shipping & Returns Policy

Shipping Policy:

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please allow additional processing time during peak seasons or holidays.

Shipping Methods: We offer various shipping methods to suit your needs, including standard shipping, expedited shipping, and international shipping options.

Shipping Rates: Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You will be able to view the shipping cost during the checkout process before completing your order.

Delivery Time: Delivery times may vary depending on your location and the shipping method chosen. Estimated delivery times will be provided during the checkout process.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track your order using the provided tracking number on our website or the carrier’s website.

Shipping Restrictions: We currently only ship to addresses within the United Kingdom. We apologize for any inconvenience this may cause to our international customers.

Returns Policy:

Return Eligibility: We accept returns within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Return Process: To initiate a return, please contact our customer service team at [contact email or phone number]. Please provide your order number and reason for the return. Our team will provide you with instructions on how to return the item.

Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service and purchasing shipping insurance for your protection.

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.

Exchanges: If you would like to exchange an item for a different size or colour, please contact our customer service team to arrange the exchange. Exchanges are subject to availability.

Contact Us:

If you have any questions about our shipping and returns policies, please contact us at apspecialistsltd@gmail.com. Our customer service team is available to assist you Monday through Friday, from 9am.

Thank you for choosing Automotive Performance Specialists for your automotive needs. We appreciate your business!